Terms and Conditions - Gardener Aldgate
Welcome to Gardener Aldgate. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully to ensure a clear understanding of our policies and procedures.
Service Agreement
Gardener Aldgate provides a range of gardening services designed to meet the needs of our clients in and around the Aldgate area. Our services include lawn care, hedge trimming, garden design, planting, and regular maintenance.
Scope of Services
Our team is committed to delivering high-quality gardening services. The scope of each service will be outlined in the service agreement provided prior to commencement. Any additional services requested will be subject to availability and may incur additional charges.
Booking and Scheduling
Appointments can be scheduled through our online booking system or by contacting our office during business hours. We strive to accommodate your preferred dates and times, but availability cannot be guaranteed.
Confirmation
Once a booking is made, you will receive a confirmation email detailing the service scheduled, date, time, and any other relevant information. Please review this information carefully and notify us immediately of any discrepancies.
Payment Terms
Payment for services is due upon completion unless other arrangements have been made in advance. We accept various payment methods, including credit cards, debit cards, and bank transfers.
- Invoices: Invoices will be issued after the completion of services and are payable within 14 days.
- Late Payments: A late fee may be applied to overdue payments at the discretion of Gardener Aldgate.
- Deposits: For larger projects, a deposit may be required to secure booking and materials.
Cancellation Policy
We understand that circumstances may arise that require the cancellation or rescheduling of services. Please notify us at least 48 hours in advance to avoid any cancellation fees.
Late Cancellations
For cancellations made less than 48 hours before the scheduled service, a cancellation fee equivalent to 25% of the total service cost may apply.
No-Shows
If a scheduled appointment is missed without prior notice, a no-show fee may be charged. Repeated no-shows may result in the termination of services.
Client Responsibilities
To ensure the smooth provision of our services, clients are expected to:
- Provide access to the property at the scheduled time.
- Ensure that garden areas are free of obstacles that may hinder our work.
- Communicate any specific requirements or concerns in advance.
Property Security
Clients are responsible for ensuring that the property is secure. Gardener Aldgate is not liable for any issues arising from inadequate property security.
Service Modifications
Any modifications to the agreed-upon services must be communicated and approved in writing by both parties. Additional costs may apply for significant changes to the scope of work.
Unexpected Circumstances
In the event of unforeseen circumstances, such as adverse weather conditions or other factors beyond our control, Gardener Aldgate reserves the right to reschedule services without incurring additional fees.
Liability
Gardener Aldgate takes all necessary precautions to ensure the safety and quality of our services. However, we are not liable for any damage caused by unforeseen events or factors beyond our control.
Insurance
Our team members are insured, and Gardener Aldgate maintains liability insurance to cover any potential damages during the provision of our services.
Termination of Services
Either party may terminate the service agreement with written notice. Upon termination, any outstanding payments for services rendered up to the termination date must be settled promptly.
Immediate Termination
Gardener Aldgate reserves the right to terminate services immediately in cases of misconduct, non-payment, or any other violation of these terms and conditions.
Intellectual Property
All materials, designs, and plans created by Gardener Aldgate remain the intellectual property of the company unless explicitly transferred in writing.
Use of Materials
Clients are granted a limited license to use any materials provided for personal use. Commercial use requires explicit permission from Gardener Aldgate.
Privacy Policy
Your privacy is important to us. Gardener Aldgate complies with all relevant data protection laws and ensures that your personal information is handled securely and responsibly.
Data Collection
We collect personal information necessary to provide our services, such as contact details and property information. This data is used solely for service provision and is not shared with third parties without your consent.
Data Security
Gardener Aldgate employs industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardener Aldgate operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in this area.
Dispute Resolution
In the event of a dispute, both parties agree to seek resolution through mediation before pursuing legal action.
Amendments
Gardener Aldgate reserves the right to amend these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
Notification of Changes
Updates to the terms and conditions will be communicated via email or through our official communication channels. It is the client's responsibility to stay informed of any changes.
Severability
If any provision of these terms and conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Entire Agreement
These terms and conditions constitute the entire agreement between Gardener Aldgate and the client regarding the services provided and supersede all prior agreements and understandings.
Acceptance
By engaging Gardener Aldgate's services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.